FAQ

Frequently Asked Questions (FAQ) 

1. What is your shipping time?

Orders are processed within 1-2 business days. Delivery takes 3-7 business days within the US. You’ll receive a tracking link once your order ships.

2. Do you ship internationally?

Yes, we ship worldwide! Shipping costs and delivery times vary by destination and are calculated at checkout.

3. How do I know your products are high quality?

We’ve curated premium home decor , partnering with trusted artisans and using durable materials. Our 99% customer satisfaction rate and thousands of 5 star reviews reflect our commitment to quality.

4. What is your return policy?

Your satisfaction is our priority. You may return items in original condition within 30 days for a full refund or exchange. Visit our Returns Portal or contact support to begin.

5. What payment methods do you accept?

We accept Visa, MasterCard, American Express, PayPal, Apple Pay, Shop Pay and Google Pay. All payments are secure and encrypted.

6. How can I contact customer service?

Reach us at favoredpalace@gmail.com  or via Live Chat on our website. We respond within 24 hours.

7. Are your products eco friendly?

Yes! Many of our collections feature sustainable materials, recycled elements, and responsible packaging. Look for the “Eco Conscious” badge on product pages.

8. Do you offer discounts or promotions?

Yes! Subscribe to our newsletter for exclusive offers, seasonal sales, and new collection alerts. Follow us on social media for flash deals.

9. Can I get design advice for my home?

Absolutely! Explore our Style Blog for inspiration. For personalized tips, email our design team at  favoredpalace@gmail.com.

10. Why should I trust Favored Palace?

With over 50,000+ satisfied customers and years of delivering beautiful, lasting home decor, we are a trusted name dedicated to your happiness and home elegance.